We know that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.
KARRO privacy commitment.
We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact STUDIO KARRO at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Consent
Your use of the Site, and any disclosure of personal information via the Site signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.
Information about you.
When you (a customer and/or partner (this is what we call our sellers)) register to purchase products through Studio Karro we ask for information such as your name, e-mail address, postal address, and contact details. Studio Karro then keeps a record of this information.
If you (a customer and/or partner) place an order with us, Studio Karro does not hold your payment details as your payment is processed by paypal, our payment processing partner.
We keep a record of any purchase(s) you make at Studio Karro so we can help to deal with any queries or problems you may have, and to ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had with any of the partners' stores on our website.
If you contact Studio Karro by telephone we may record, store and use that call for future training or business purposes. This includes, without limitation, use for the purpose of dispute resolution and/or complaints management.
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us.
How we use your personal data
All the information we collect via the Site or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
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Passing on your orders to your chosen Studio Karro partner(s) so they can supply goods and services to you and for customer administration. Our partners may use subcontractors (including to assist with delivery and fulfilment) to process and provide your orders to you.
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Planning and managing Studio Karro business activities, including analysis of customers' shopping habits, success of advertisements and product and style preferences of our customers.
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Technical administration of our website.
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Research.
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Providing you with information about the services we offer.
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Letting you know about offers and news from Studio Karro.
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Letting you know about offers, news and products from partner stores on our site.
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We may make your name and email address available to companies in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook).
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To verify account details and payment method.
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Passing on details of your order (but not payment details) and personal information to our 3 rd party suppliers so they can process your order quickly and efficiently
There are circumstances in which we may share some of your data with others:
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When we instruct agents, contractors or third party service providers to provide business operations support (including advertising and marketing advice and support), financial services and technology services. Please note that these third parties are under contract, and our service agreements dictate that they only use your information in connection with the services they perform for us and not for their own benefit.
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In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
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To outside research companies whom we may ask to contact you directly for your opinions on our service, and our partners' products and services (in which case we provide them with only the information they need to perform their function).
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If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
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If a customer recommends you as part of our 'refer-a-friend' scheme, we shall notify them that you are already a shopper with Studio Karro. We will not share any of your purchase or other details with that customer.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at Studio Karro, you're agreeing and authorising us to process data in this way.
How we protect information
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.
We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service provider paypal
Only employees, our partners and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Further information
If you have questions about your personal data or our privacy policy, please contact us.
How to unsubscribe
If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please contact us
Changes to privacy policy
We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the Studio Karro website.
Cookie policy
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to studiokarro.com using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.
Our cookie policy:
Please note: to make full use of Studio Karro and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The Studio Karro website (like many other shopping websites) will not work when cookies are blocked.
Studio Karro uses cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can't harm your computer.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.